This Privacy Policy describes how SimplifiedOilChange.com, operated by QAS LLC, a licensed franchisee of Valvoline Instant Oil Change, (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website www.simplifiedoilchange.com (the “Site”) and purchase pre-paid oil change services. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you purchase a pre-paid oil change, we collect information such as your name, email address, billing address, and payment information in order to process the order and communicate transaction details to you.
- Vehicle Information: To facilitate finding a proper oil change service for your vehicle, we may collect information about your vehicle, including make, model, year, and engine type.
- Usage Information: We collect information about how your usage of our Site, including your IP address, browser type, pages visited, and the time and date of your visits in order for us to properly analyze, in aggregate, user behavior in order to optimize the site and provide the best and most seamless experience possible.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site and collect information about your browsing activities. You can always turn off cookie tracking in your browser with the caveat that our Site may not function as intended.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your pre-paid oil change purchases
- To manage your account and provide customer support
- To communicate details of your website transaction to you
- To improve our Site and services
- To comply with legal obligations
- To prevent fraud and protect our rights
3. Sharing Your Information
We may share your information with:
- Service providers who assist us with payment processing, website hosting & website development
- Valvoline Instant Oil Change business operation employees to ensure you receive the appropriate service purchased or answer questions you raise
- Legal authorities when required by law
- Third parties with your consent
- We do not sell your personal information to third parties
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions, particularly around the transaction details needed for business and financial compliance.
To exercise your rights, please contact us at support@simplifiedoilchange.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Privacy Policy will always be updated on this page, so it serves as the most current version.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@simplifiedoilchange.com